Privacy Policy

Last Updated: August 24, 2025

TapTapLink ("we", "our", or "us") respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have in relation to it.

By using (the “Service”), you agree to this Policy. By accessing or using TapTapLink (the "Service"), available at taptaplink.com, you agree to the terms of this Policy.

1. Information We Collect

We only collect the data we need to operate and improve the Service:

  • Account Information: name, email, and password when you create an account.
  • Billing Information: payment details (processed securely by third-party providers, never stored by us).
  • Cookies and Tracking Data: cookies and similar technologies to remember preferences, secure your session, and measure usage patterns.
  • Usage Data: activity within the app (link creation, settings, analytics you choose to view).
  • Analytics Data: when someone clicks on your smart link, we may log IP address, device/browser type, location (approximate), referrer, and timestamp.
  • Support Data: messages and files you send to our support team.

We do not collect sensitive categories of personal data (such as health, political, or biometric data). We may use IP addresses only to derive approximate location (city/country level) and to detect fraud. We do not attempt to identify individuals.

2. How We Use Your Data

We use your data only to:

  • Provide and maintain the Service.
  • Deliver link analytics and reports to you.
  • Improve features and protect against fraud or abuse.
  • Process payments and manage your account.
  • Comply with legal obligations and enforce our terms.
  • Send you service updates and, if you consent, occasional product news.

We never sell your personal data.

3. Legal Basis for Processing (GDPR)

TapTapLink is located in Italy.

If you are in the EU/EEA or UK, we process your personal data under these legal bases:

  • Contract: to provide the Service you signed up for.
  • Consent: for optional features like marketing emails or cookies.
  • Legitimate Interest: to improve and secure our Service.
  • Legal Obligation: if required by law.

4. Sharing Your Data

We only share your data with:

  • Service Providers: hosting, cloud storage, analytics, and payment processors who help us run the Service.
  • Legal Authorities: if required by law or to protect rights and safety.

We do not sell or rent your data to third parties.

5. International Data Transfers

We operate globally, and we may transfer your personal data to the United States or other countries where our service providers are located. When doing so, we rely on legally recognized mechanisms such as Standard Contractual Clauses.

6. Your Rights

Depending on where you live, you may have the following rights:

  • Access: know what personal data we hold about you.
  • Correction: fix inaccurate or incomplete data.
  • Deletion: request deletion of your personal data.
  • Portability: request a copy of your data in a portable format.
  • Restriction/Objection: limit or object to processing in certain cases.
  • Withdraw Consent: opt out of marketing or other consent-based features.

If you’re a California resident (CCPA/CPRA), you also have the right to:

  • Know the categories of personal data we collect.
  • Opt out of the “sale” of data (we do not sell or share data).
  • Non-discrimination if you exercise your privacy rights.

You can exercise your rights by emailing us at support@taptaplink.com

7. Data Retention

  • Account data: until you delete your account or request deletion. Inactive accounts may be deleted after a period of prolonged inactivity (e.g., 24 months), with prior notice.
  • Link analytics data: retained as long as your account is active (you may delete links anytime).
  • Legal or billing data: as required by tax or financial regulations.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in.
  • Measure link performance.
  • Improve our Service.

We use Umami Analytics, a privacy-friendly tool, to measure website traffic. Umami does not use cookies and does not collect personal identifiers. It tracks anonymous usage information (such as pages visited, referrer, device type, and approximate location) to help us improve our website and Service.

You can control cookies in your browser settings. Some features may not work without them.

9. Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you are located in the EU/EEA, you must be at least 16 to use the Service unless your country allows a lower age of consent (but never below 13).

10. Security

We implement reasonable technical and organizational safeguards to protect your personal data, including encryption, access controls, and secure infrastructure. However, no system is completely secure. We encourage users to use strong passwords and report any suspicious activity.

11. Changes to this Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you by email or through the Service before they take effect.

12. Contact Us

If you have questions or want to exercise your privacy rights, contact us at:

TapTapLink
Email: support@taptaplink.com